FAQ
How quickly will I receive my item?
Items are posted from Melbourne within 1 business day of purchase using Australia Post.
What payment methods do you accept?
At checkout you can choose from PayPal, Visa, Mastercard, Amex, Apple Pay, Zippay and Afterpay.
Can I return my item?
We offer a 100% customer satisfaction policy. If you are not happy with your item for any reason, you can return it for a full refund or replacement.
How do I use a fountain pen?
We supply full instructions on how to use a fountain pen with every fountain pen purchased from the store. You'll be up and running (or writing) in no time! If you need any further help after purchase, contact us - we're happy to assist!